Remit60 Privacy Policy

For shop.remit60.com, Remit60 Seller Portal, and Remit60 Driver Portal Operated by Remit60 Financial Services Pty Ltd Last updated: 15 July 2026

 

1. Introduction

Remit60 Financial Services Pty Ltd (“Remit60”, “we”, “our”, “us”) operates the online marketplace shop.remit60.com, the Remit60 Seller Portal, and the Remit60 Driver Portal.

This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, mobile apps, and related services. By accessing or using any Remit60 platform, you agree to the practices described in this Privacy Policy.

 

2. Information We Collect

2.1 Information You Provide

  • Account details: name, email, phone number

  • Seller details: store name, business documents, payout information

  • Customer details: delivery address, contact information

  • Order information: products purchased, payment method, delivery instructions

  • Support messages and communication

  • Verification documents (IDs, business certificates, etc.)

2.2 Automatically Collected Information

  • Device information (model, OS, browser type)

  • App usage data (pages viewed, features used, session duration)

  • Log data (IP address, timestamps, error logs)

  • Cookies and tracking technologies

2.3 Third‑Party Data

We may receive information from:

  • Payment processors

  • Delivery partners

  • Identity verification services

  • Marketplace plugins (including Dokan Vendor APIs)

 

3. How We Use Your Information

We use personal information to:

  • Operate and maintain the marketplace

  • Process orders and coordinate delivery

  • Manage seller accounts and payouts

  • Provide customer and seller support

  • Improve app performance and user experience

  • Detect fraud and ensure security

  • Comply with legal and regulatory requirements

 

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you signed in

  • Remember preferences

  • Improve website performance

  • Analyse traffic and usage patterns

You may disable cookies, but some features may not work correctly.

 

5. Payments & Financial Data

Payments are processed through secure third‑party providers. Remit60 does not store full credit card numbers or sensitive payment credentials.

We may store:

  • Transaction references

  • Payment confirmations

  • Payout history for sellers

All financial data is handled according to industry security standards.

 

6. Seller‑Specific Data

For sellers using Remit60 Seller Portal, we collect:

  • Store profile information

  • Inventory and product data

  • Order and fulfilment data

  • Earnings, commissions, and payout details

  • Business verification documents

This information is required to operate your seller account.

 

7. Sharing of Information

We may share information with:

  • Delivery partners

  • Payment processors

  • Technical service providers (hosting, analytics, security)

  • Regulators or authorities (where legally required)

We do not sell personal information.

 

8. Data Storage & Security

We use industry‑standard security measures including:

  • Encryption

  • Secure servers

  • Access controls

  • Regular audits

No system is completely secure. Users should protect their passwords and devices.

 

9. International Data Transfers

Remit60 Financial Services Pty Ltd operates in Australia and Zimbabwe. Your data may be stored or processed in multiple regions depending on hosting and service providers. We ensure all transfers comply with applicable privacy laws.

 

10. Your Rights

You may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion

  • Withdraw consent

  • Request a copy of your data

  • Lodge a complaint with a regulator

Contact: support@remit60.com

 

11. Children’s Privacy

Remit60 does not knowingly collect information from children under 16. If such data is discovered, it will be deleted promptly.

 

12. Third‑Party Services

Our marketplace and apps may integrate with:

  • Dokan Vendor APIs

  • Payment gateways

  • Analytics services

  • Delivery management systems

These services have their own privacy policies.

 

13. App Permissions (Android & Apple Requirements)

Android

May request:

  • Camera access (product photos, ID verification)

  • Storage access (uploading images)

  • Location access (delivery coordination)

  • Network access (app functionality)

Apple

May request:

  • Photos/media access

  • Camera access

  • Location services

  • Push notifications

Permissions are used strictly for marketplace operations.

 

14. Data Retention

We retain data only as long as necessary for:

  • Legal compliance

  • Marketplace operations

  • Fraud prevention

  • Financial reporting

You may request deletion of your account and data.

 

15. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on shop.remit60.com and within the mobile apps.

Continued use of our services means you accept the updated policy.

 

16. Contact Us

Remit60 Financial Services Pty Ltd Email: support@remit60.com Website: https://shop.remit60.com