Refunds and Replacements Policy – Australia

At www.shop.remit60.com, we are committed to ensuring your satisfaction with every purchase. If you are not entirely happy with your order, you may be eligible for a return or replacement in accordance with our policy outlined below.

Eligibility Criteria:
– Items must be returned within 30 days of receipt.
– Items must be in their original condition, unused, and with all original packaging and tags attached.
– Certain items are non-returnable, including perishable goods, custom-made products, and items marked as final sale.

Return Timeframes:
– Returns must be initiated within 30 days of receiving the item.
– Once the return is approved, items must be sent back within 14 days.

Item Condition Requirements:
– Items must be returned in their original condition, unused, and with all original packaging and tags attached.
– Items that are damaged, altered, or not in their original condition may not be eligible for a refund or replacement.

Refund and Replacement Procedures:
1. Contact our customer support team to initiate a return or replacement. Provide your order number, item details, and reason for return.
2. Our team will review your request and, if approved, provide you with a return authorization and instructions.
3. Pack the item securely in its original packaging and include the return authorization.
4. Ship the item to the return address provided by our customer support team.
5. Once we receive and inspect the returned item, we will process your refund or replacement within 14 days.

Return Address:
– The return address will be provided upon initiating the return process.

Please review our full Returns and Replacements Policy for details on eligibility, timelines, and procedures, and contact our support team if you need assistance.

Your satisfaction is our priority.