Refunds and Replacements Policy – United Kingdom

At www.shop.remit60.com, we are committed to ensuring your satisfaction with every purchase. If you are not entirely happy with your order, you may be eligible for a refund or replacement in accordance with our policy outlined below.

Eligibility Criteria:
– Items must be returned within 30 days of receipt.
– Items must be in their original condition, unused, and with all original packaging and tags.
– Certain items, such as perishable goods, personalized products, and digital downloads, are not eligible for return.

Timeframes:
– Returns must be initiated within 30 days of receiving the item.
– Refunds will be processed within 14 days of receiving the returned item.
– Replacements will be dispatched within 14 days of receiving the returned item.

Item Condition Requirements:
– Items must be in their original condition, unused, and with all original packaging and tags.
– Items that are damaged, altered, or not in their original condition will not be eligible for a refund or replacement.

Refund and Replacement Procedures:
1. Contact our customer support team to initiate a return.
2. Provide your order number and details of the item you wish to return.
3. Our team will provide you with a return address and instructions for returning the item.
4. Pack the item securely and send it to the provided return address.
5. Once we receive the item and verify its condition, we will process your refund or replacement.

Return Address:
– The return address will be provided upon initiation of the return process.

Note:
– Shipping costs for returns are the responsibility of the customer, unless the item is defective or incorrect.
– Refunds will be issued to the original payment method used for the purchase.

If you have any questions or need assistance, please contact our customer support team.

Your satisfaction is our priority.